How do I know how many Sewer ESFR's my residence or business is charged?
Basis of Charges
The fixed monthly sewer charge is based on wastewater demand flow, measured in Equivalent Single Family Residence (ESFR) units for each sewer user class. Since sewer lines cannot be metered, demand flows are established using the average winter water use for users within each class to determine the proportionate level of demand each class places on the sewer system. District Ordinance No. 32, updated in 2023, establishes sewer user classes and their demand flow in ESFR units (see table). Every user within each class is charged based on the same demand flow.
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Website Accessibility Policy
Twain Harte Community Services District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Twain Harte Community Services District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Twain Harte Community Services District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Twain Harte Community Services District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
